Cold call training dials success for Monteith Scott

Monteith Scott 'calls in' the sales experts

Architectural interior design practice, Monteith Scott, specialises in delivering creative certainty for its wide range of clients.  Having recently expanded, the company was keen to build upon its success by generating more sales.

Our Challenge

With established clients ranging from TUI to the Royal British Legion, the company delivers successful schemes across office, leisure and retail sectors.  Its objective was to increase knowledge of this amongst key players in these sectors and to create more of a dialogue.

It already produced a well-received postcard and e-bulletin and was keen to build upon this contact in the most cost effective way

Different Perspective

Giraffe's Win-Win training fit the bill perfectly.  It combines best practice methodology with a bespoke approach that means the day is 100% tailored to your needs.

There's lots of chance for you to practise in a supportive environment, using real-life scenariosThis ensures that when you put the theory to the test, you're well prepared and have a greater chance of success.

Win-Win training is a full day course that is book-able by contacting giraffe.  It includes a useful manual and follow up support to ensure you're fully equipped to achieve results.  The course has a maximum of six delegates and is led by giraffe's MD, Sarah Hughes.  Click here for more information on extending your reach.

Result

Alison Monteith is the founding managing director of Monteith Scott, "I've always thought of cold-calling as a necessary evil - and still do!  But after benefitting from Giraffe's Win-Win training, I now know how to make every call really count.  I've found that the pain isn't as bad when you're at least achieving results!

The difference for me was that the training was completely geared to our business and our personality.  Well structured, it combined theory with lots of practice.  Making and taking cold calls gave us a real insight into what the recipient wants from you.

What I also found to be invaluable was knowing what to say when someone says they're not interested - sometimes without even hearing what you have to offer!  It's a really useful way to test out why someone should listen to you.  10/10 - a great course and a very worthwhile investment."

Monteith Scott

Client: Monteith Scott

What we did